Ücretsiz Destek

PRIVACY POLICY

The application you are using has been developed and provided by 3DVRAI Yapay Zeka Yazılım ve Bilişim Teknolojileri Ltd. Şti. (“3DVRAI”). At 3DVRAI, we value your privacy and are committed to protecting and respecting your data.

This Privacy Policy (“Policy”) sets out how we collect, process, and protect personal information about you when you use any of our products or services, visit our website, do business with us, or contact us.

Please read this policy carefully to make an informed choice and to clearly understand how we handle your personal information.

1. WHAT INFORMATION DO WE COLLECT?

Our application collects data to operate effectively and provide you with the best experience with our services and outputs. Some of this data is provided directly by you when you register for the application, respond to a survey, request support, or contact us as a potential customer, vendor, or supplier.

Basic personal information collected directly typically includes:

In addition, we may also obtain and process data through automated methods as you interact with our application and services (e.g., log files) or in the context of the provision of services.

2. WHAT DO WE USE YOUR INFORMATION FOR?

We use the personal information we collect for the following purposes:

3. HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information.

4. COOKIES

If you visit our website, we may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings; however, if you do so, some parts of our website may not function properly, or your access may be affected.

5. HOW DO WE ENSURE SYSTEM SECURITY AND AVAILABILITY?

We implement strong physical and logical access controls to ensure our processing systems remain confidential, reliable, and available. We have implemented processes to help ensure high availability and business continuity, and to allow for rapid recovery in the event of an emergency.

6. DO WE DISCLOSE ANY INFORMATION TO THIRD PARTIES?

We share your personal data only with your consent or when required by law to provide services to you. Your data may be shared in the following instances:

7. ACCESSING AND CONTROLLING YOUR PERSONAL DATA

Through your user dashboard, you can view, edit, delete, or request a copy of your personal data for many aspects of the services. You can also make choices about data collection and use. If you wish to opt-out of marketing communications or receiving such emails, you may do so at any time.

8. THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website or through our services. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. STORAGE AND PROCESSING OF YOUR PERSONAL DATA

Personal data collected by the application and 3DVRAI may be stored and processed in Turkey, Ireland, or in any other country where 3DVRAI and/or its affiliates, subsidiaries, or service providers maintain facilities. Regardless of where the data is located, we take all necessary measures to ensure that it is processed in accordance with the provisions of this Policy and applicable laws.

10. DATA RETENTION

We may retain your personal information for as long as you continue to use the services, have an account with us, or as needed to fulfill the purposes outlined in this Policy. If you request to close your account, we will delete your personal information upon your request, subject to any legal, tax, or regulatory retention obligations.

11. CHANGES TO OUR PRIVACY POLICY

We will update this privacy statement when necessary to reflect customer feedback and changes in our services. When we make material changes, we will notify you by posting a notice on our website or by sending you a direct notification before the changes take effect. We encourage you to review the “Last Updated” date at the top of the statement.

12. CONTACT US

If you have a technical question or a support-related inquiry, please send us an email at:

Data Controller: 3DVRAI YAPAY ZEKA YAZILIM VE BİLİŞİM TEKNOLOJİLERİ LTD. ŞTİ. Address: Çamlık Mahallesi, Meşe Sok. No:1-4 D:7, Pendik/Istanbul, TURKEY